WELCOME TO

Kensington Hill Medical Centre

A family-owned, patient-centred general practice in Leopold, Victoria. 

WELCOME TO

Kensington Hill Medical Centre

A family-owned, patient-centred general practice in Leopold, Victoria.  

Covid 19 Vaccination appointments can now be made online:

To make an appointment:

or call our friendly reception staff on:

Opening hours:

Monday – Thursday

8am–7pm

Friday

8am–5:30pm

Saturday

8:30–11:30am

Sunday

CLOSED

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ABOUT US

We believe that patients come first.

Our aim is to give our patients the highest possible quality of care, by ensuring excellence in all aspects of our practice. We believe that each patient is an individual and deserves caring and holistic care.

Adjacent to the clinic at 6 Kensington Road is Kensington Hill Allied Health, housing complex care nurses, pathology services, podiatry, a dietician and audiology service.

OUR SERVICES

We're an integrated, multi-disciplinary team of health specialists.

PATIENT INFORMATION

Frequently Asked Questions

KHMC is a private family run practice. To deliver the quality care we believe you deserve, we are unfortunately unable to be a bulk-billing practice with the currently available government rebates.

We have set fees for private consultations and reduced rates for pensioners and health care card holders.

We have introduced an out-of-pocket expense for Health Care and Pension card holders of $30.00, regardless of consultation length. We acknowledge that this is a change for our patients. If you are in financial hardship, we encourage you to discuss this with your GP.  Patients will be required to pay for their consultation in full at the time of consultation. After receiving full payment of your account and with the assistance of our reception team your account will electronically submit to Medicare to receive a rebate. All fees at KHMC are at the doctor’s individual discretion; and some doctors may have their own fee structure.

All information regarding individual patients cannot be disclosed in any form except for strictly authorised use within the patient care context at our practice or legally directed.
Health Records are kept where constant staff supervision is easily provided. Personal health information is kept out of view and is not accessible by the public.
All patient health information is considered private and confidential, and is not disclosed to family, friends, staff or others without the patient’s consent. This information includes medical, residential, employment and family information. Each staff member is educated on privacy laws and signs a confidentiality agreement on commencement of employment.

In Addition to Federal legalisation, our practice also complies with State legalisation.

 

If you have any concerns regarding the sharing of your health information within the practice, please discuss your concerns with your doctor.

Your doctor will generally request that you make an appointment for discussion of the test results. Depending on the nature of the test the doctor may sometime suggest you can phone for the results.

If you need to speak with the Doctor, and he or she is unable to take your call at the time, our friendly reception staff will take your details and get the doctor to return your call at the earliest opportunity.

If you require after hours medical assistance of a non-urgent nature, please call the National Home Doctor Service on 13 SICK or 13 7425 for a bulk-billed home visit. They will send a report to your nominated GP the following day.

For urgent medical care please call 000. 

OUR TEAM

Meet the Team

Our team of General Practitioners have a wealth of clinical experience and strong ties to our community. We have been proudly providing care to Leopold for over 30 years.

OUR TEAM

Meet the Team

Our team of General Practitioners have a wealth of clinical experience and strong ties to our community. We have been proudly providing care to Leopold for over 30 years.

After Hours

There is always a doctor available 24 hours for important and urgent matters that cannot wait until the next working day.

If you need a doctor outside our normal hours the National Home Doctors Service can be contacted on 13 74 25. This ensures there will always be a doctor available to you.

Alternatively, you can phone our practice on (03) 5250 1208 and a message will advise you of the after-hour contact.

Translation Services

Our practice encourages patients with English language difficulties to utilise Translating and Interpretive Service on:

Our practice encourages patients with hearing difficulties to utilise National Auslan Booking Service on:

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SHINGRIX: GOVERNMENT FUNDED PROGRAM

Eligibility applies and order limits are in place for equitable distribution.

Contact us regarding your eligibility and to be placed on a waiting list.

One of our Nurses will contact you with an appointment as stock becomes available.

FEE STRUCTURE FROM 1ST OF FEBRUARY 2023

As of the 1st of February 2023, Kensington Hill Medical Centre will become a private billing medical clinic.

We have been proudly practicing as a mixed billing clinic since 1995, however as you may well be aware the government issued Medicare rebate has struggled to keep up with the increasing costs of providing healthcare. To continue to deliver the high-quality medicine we believe you deserve, we will need to charge all of our patients a gap fee moving forward. A discounted rate is available for our pension and health care card holding patients. We will continue to be transparent with any out-of-pocket expense you may occur with our fees available on our website and at the surgery.  Please check with reception for your doctors individual billing practices.

So many of you have remained as our loyal and valued patients for many years, if you find yourself under financial hardship, please discuss with your GP, we will endeavour to assist our patients as best we possibly can. Thank you for your understanding.

 

6 WEEK BABY CHECK

Please be advised if you are booking a 6 week baby check and/or a 6 week postpartum review you will need to call reception to do this on 5250 1208. 

This is so we can ensure the appointments are paired together, enough time is allocated with the doctor and the immunisations are booked with the nurses.